Sales Frequently Asked Questions

Can I sell my car to Kalispell Ford without buying a new one?

We are always looking for quality used vehicles to add to our existing inventory. Our Sales team at Kalispell Ford does an extensive amount of market research and compares a variety of vehicle value sources (books) to give you an actual cash value. This means the amount we appraise your vehicle for, is the amount we will write you a check for. Regardless if you buy a vehicle from us. Our appraisal process is approximately 30-45 minutes.

To schedule an appraisal for you vehicle give us a call at 406-755-3673

What is Certified Pre-Owned (CPO)?

Kalispell Ford offers two levels of used vehicle certification. Ford Blue Advantage Certified vehicles and Gold Certified Used Inspection.

 Ford Blue Advantage

The Ford Blue Advantage Certified Vehicle Program is designed to provide you with an elevated level of assurance and peace of mind when purchasing a used vehicle. This program offers several key benefits. First, all vehicles in the program must pass a rigorous 139- or 127 point inspection. This is conducted by factory-trained technicians, ensuring that they meet our stringent standards for quality and reliability. Second, each certified vehicle comes with a comprehensive limited warranty. This warranty provides coverage for 3 months or 4,000 miles (whichever comes first). Therefore providing protection against unexpected repairs. And gives you added confidence in your purchase.

The Ford Blue Advantage program includes a detailed vehicle history report. This enables buyers to access important information about the vehicle’s background, including previous ownership, service records, and any reported accidents. Furthermore, you can enjoy 24/7 roadside assistance. So that you can be assured help is just a phone call away in case of emergencies or breakdowns. Last, the program offers flexible financing options, making it easier for buyers to afford their chosen vehicle. Overall, the Ford Blue Advantage Certified Vehicle Program provides an array of benefits that give customers peace of mind and assurance when buying a used vehicle.

Gold Certified

The Ford Gold Certified Program is an exclusive certification offered by Ford. This program provides a range of exceptional benefits for buyers of certified pre-owned Ford vehicles. It goes beyond the standard certification process and offers additional advantages. First, Ford Gold Certified vehicles undergo an even more rigorous 172-point inspection. Ensuring that they meet the highest standards of quality and performance. Second, Gold Certified vehicles come with an extended limited warranty, providing comprehensive coverage for 12 months or 12,000 miles (whichever comes first). As well as a 7 year or 100,000 mile powertrain warranty (whichever comes first). This extended warranty helps protect you against unexpected repair costs. It also provides added peace of mind. Additionally, Ford Gold Certified vehicles include a vehicle history report. This allows you to access crucial information about the vehicle’s past. Including ownership details, service records, and any reported accidents.

It also offers 24/7 roadside assistance. Thus, providing you support in case of emergencies or breakdowns. Moreover, Ford Gold Certified vehicles may be eligible for special financing rates. This makes it more convenient and affordable for you to finance your purchase. Overall, the Ford Gold Certified Program provides you with an exceptional level of assurance, quality, and value.  Which makes it an attractive choice when you shop for a certified pre-owned Ford vehicle.

Does the vehicle come with a warranty?

Every new Ford vehicle comes with a 3 year or 36,000 mile (whichever comes first) comprehensive warranty along with a 5 year or 60,000 mile (whichever comes first) powertrain warranty from the manufacturer. You can choose to add extended comprehensive warranty coverage at the time you purchase your new Ford for up to 10 years or 175,000 miles.

Check the remaining warranty on your Ford using the VIN number

Do you offer financing?

Though Kalispell Ford is not a financial institution we have a long standing, good relationship with all of the financial institutions we work with. Our Sales team can assist with each step of your purchase process. This makes it simple, secure and saves you time by not having to leave the dealership. Once we submit your credit we work hard to get you the best APR financing rate available. After you are approved we complete all the required paperwork with you and make sure you fully understand the term, payment, due date, and rate. The last step is to congratulate you and join in on the excitement of  your new vehicle purchase!

Do you provide a Carfax report?

Yes, we provide a Carfax report with every used vehicle we sell. We want to be fully transparent and give you every piece of information we can about the used car, truck or SUV you intend to purchase. Including information from our inspection and reconditioning process. Our Sales team is happy to share any repairs we have completed on any used vehicle.

What is your used car inspection process?

Every used car, truck and SUV gets inspected and reconditioned before ever being sold on our lot. We repair any safety and major mechanical issues we find so you can have full confidence that it is a safe vehicle for you and your passengers. We understand mechanical issues can arise at any time, even shortly after a vehicle is purchased in rare instances. That is why we offer a 7 day return and 30 day exchange policy for most used vehicles we sell. Our experienced master technicians are also available to repair any mechanical breakdowns that occur if you are past the 30 day window.

Can I trade in my current vehicle?

Just like when we purchase your vehicle, when you trade in your vehicle we follow the same process. We look at a variety of different sources to determine the value for your specific year, make and model then perform a quick inspection by looking over the overall condition and driving the vehicle. Next we will determine the actual cash value, which is simply the amount we will write you a check for. This same process is followed regardless of the vehicle you select.

What is the Best Price?

Our customers have told us that the most unpleasant part about shopping at a car dealership is negotiating. That is why we have decided to give our best price up front and in writing. You can find our best price clearly hanging in the windshield for every vehicle on our lot. Our best price can also be found on our website on all of our vehicles. Our Sales team does an extensive amount of market research every week to make sure we are priced fairly and aggressively for our local market. It doesn’t matter if you are 18 or 80, all of our customers will receive the same fair pricing representing good value.

Can I return the car if I don’t like it?

At Kalispell Ford we want you to be completely satisfied with your purchase. That is why we offer a 7 day like it or return it, money back guarantee on every vehicle we sell. In addition, we also have a 30 day exchange for most of our used inventory. As long as the vehicle is in the same condition it was purchased in. Our Sales Team works hard to assist you in finding the right vehicle to fit your wants, needs and budget. However our 7 day return policy and 30 day exchange give you added peace of mind.

How do you pay the Sales team if they do not make commision?

We want to be so effective that we are able to be helpful to others. That is why we pay our Sales team based on your satisfaction, not on how much money you spend. This creates a relaxed shopping experience and ensures that we offer you the right vehicle to fit your wants, needs and budget. In addition there is no high pressure selling tactics at our dealership. Our Product Specialist get paid a competitive salary with a bonus opportunity that is based on returned customer service surveys and the number of cars they sold for the month.