Our Promise to You | Kalispell Ford

September 12th, 2022 by

At Kalispell Ford it is our mission “To be so effective that we are able to be helpful to others”. We believe that every customer should be treated the same. To illustrate the following is our promise to you:

Our Promise to Have One Low Price, Plain & Simple Always

Whether you’re 18 or 80, everyone gets the same price up front and in writing. Consequently there is no need for you to negotiate with us to get our best price. We always have fair prices representing good value.

Our Promise to Have a Relaxed Shopping Experience

You will always receive a relaxed shopping experience and consultative sales process at Kalispell Ford. This is because our Sales team is here to give you all the information you need to make an informed purchase decision. Our Product Specialist are not paid a commision based on how much money you spend. Instead they are paid based on how satisfied you are. Our customer friendly consulting process aims to identify the wants and needs of our customers before we present them with any car, truck or SUV options. It is a process designed to educate our customers about the options available to them. Thus they can make a educated automotive decision.

Our Promise to Give You a Real Cash Value for Your Trade

You will know what your vehicle is worth before you start to shop. Our trade values are based on the current market value of your vehicle and does not depend on which one you want to buy. It is the actual cash value. The amount we will write you a check for, even if you do not purchase anything from us. We have a interactive appraisal process designed to get our customers the most for their trade upfront, without negotiating.

Our Promise to Have The Right Vehicle at the Right Time

We are fortunate to have a wide variety of new and used inventory. We also share our used vehicle inventory with 2 other dealerships in the Flathead Valley. They are our sister stores, Kalispell Toyota and Kalispell Volkswagen. Because of this, chances are high we have the right vehicle in stock, priced at the best value for your money. We offer a large selection of used vehicles and a full line-up of new cars, trucks and SUVs. When considering a new vehicle even if it is not available on our lot, it is available to order. With a custom order you are able to lock in your APR rate at the time you place your order. New or used, all our inventory is value priced.

Our Promise to Offer Affordable Financial Solutions for Today and in the Future

Our competitive financial services are in place to meet your needs, budget, and present you with multiple options. The vehicle you select to purchase and your credit history will not change the price of your vehicle. In addition the price will not change based on if you decide to finance or pay cash for your vehicle. We maintain a good relationship with all of the financial institutions we work with. This process aims to create the highest value for you today and in the future. We don’t just want to sell you a car today, we want to earn your business for life.

Our Promise that You Can’t Buy the Wong Vehicle from Us

This is because we offer a 7-day money back guarantee on every vehicle we sell. If for any reason you decide you do not love your vehicle simple bring it back within 7 days for a full refund. The only stipulation is it must be in the same condition you purchased it in. In addition to that you also have the option to exchange your vehicle for a different one on our lot within 30 days on any pre-owned vehicle purchases.

Our Promise to Give You Dependable Service to Meet Your Schedule

Our professional team is here to provide you with full maintenance and repair services when you want and need them, including all day Saturday.

You can’t go wrong with a vehicle purchase from Kalispell Ford.

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